Monthly Archives: April 2017

Health services this Bank Holiday weekend

Need to access urgent health care services this Bank Holiday weekend?

Your GP practice will be closed this Bank Holiday weekend.  If you need to access urgent health care services, call 111 which is available 24 hours a day, 365 days a year.

Extended Hours Centres

If you need to see a GP or nurse over the weekend, our 4 new extended hours centres at Brotton, Linthorpe, Redcar and North Ormesby are open throughout the weekend, with appointments available from 8am to 9.30pm.  But you can’t just walk in!  Make an appointment by calling 111.

Minor Injuries

Minor injury?  Redcar Primary Care Hospital’s Minor Injury Unit is open 8am to 9.30pm throughout the weekend – with full access to x-ray.

Pharmacy Opening Times

View Pharmacy opening Times.

Unsure?  Confused?  Need help?  Call 111 – it’s free to call from landlines and mobile phones, and will give advice or direct you to the most appropriate service for you needs.


Pharmacy Bank Holiday opening times

Information about which pharmacies are open this Bank Holiday weekend.

Bank Holiday pharmacy opening times


Services over Easter and Marske Medical Practice

As the Easter weekend approaches you may need to access health services if you are unwell. If your GP practice is closed and you need urgent medical attention please dial 111, if it is an emergency please call 999.

Hopefully you will already be aware of the changes that came into place to urgent care services from 1 April 2017.
There are now four extended hours GP centres which will be open from 6pm to 9.30pm – Monday to Friday – and 8am to 9.30pm on weekends and Bank Holidays on an appointments system.

These are based in:

  • North Ormesby Health Village
  • One Life Centre in Linthorpe,
  • Redcar Primary Care Hospital
  • East Cleveland Hospital in Brotton.

These are not walk in centres. If over Easter you have an urgent health need then phone 111 and they will ask questions to direct you to the best place to meet your needs. This may include self care, directing you to community pharmacy, directing you to emergency dental services.  If your health problem needs further assessment from the extended hours GP centres, 111 will arrange this for you and tell you what you need to do and where to go.

You can also always refer to the yellow leaflet you should have received through the post on where to access the appropriate services to meet your needs. It also talks about the need to keep a well stocked medicine cabinet to look after any minor ailments yourself. The leaflet is also available here.

Over the Easter weekend if you need a pharmacy you can visit our website to get the opening times- http://www.southteesccg.nhs.uk/health-services-easter/

 

Closure of Marske Medical Centre

The CCG has made the difficult decision to close Marske Medical Practice, following four recent unsuccessful attempts at finding a provider for the service.  The practice will close on 30 June 2017.

We are very disappointed to be in this position, but are left with little choice after no providers came forward to run the service.

Letters are on the way to the patients registered at Marske Medical Centre that explain more detail about the closure and what patients need to do to register with another surgery local to them. It is very unfortunate that the information was relayed to the press prior to patients receiving the letters and patients may have become aware of the changes via social media and the press prior to receiving official communication. I would like to apologise to those patients affected by the closure and any inconvenience that the closure will cause them.  I appreciate that this can be a distressing time for patients, but can assure you that you can continue to access high quality health care services by registering with a nearby practice.

The letter we sent to patients can be accessed here.


Support for people with learning disabilities

We know that people with a learning disability generally have poorer health and are more likely to die at a younger age than the general population. People with a learning disability are also less likely to take part in cancer screening.

To try and increase support for people with learning disabilities, a ‘Good bowel health and bowel screening’ train the trainer programme has been developed in partnership with the North East and Cumbria Learning Disability Network.

The programme aims to educate trainers to cascade information about bowel health and bowel cancer screening to health professionals, carers, families and people with learning disabilities.

As part of the training programme, a resource pack has been developed which includes two easy read booklets about bowel health and bowel screening in England and a carers guide.

For more information about training and to order a resource pack contact training@bowelcanceruk.org.uk or call 020 7940 1776

See more at https://www.bowelcanceruk.org.uk/


Health services this Easter

Need to access urgent health care services this Easter?

Your GP practice will be closed this Easter Bank Holiday weekend.  If you need to access urgent health care services, call 111 which is available 24 hours a day, 365 days a year.

If you need to see a GP or nurse over Easter, our 4 new extended hours centres at Brotton, Linthorpe, Redcar and North Ormesby are open throughout the Easter Holidays, with appointments available from 8am to 9.30pm.  But you can’t just walk in!  Make an appointment by calling 111.

Minor injury?  Redcar Primary Care Hospital’s Minor Injury Unit is open 8am to 9.30pm throughout the weekend – with full access to x-ray.

Pharmacy opening times are available here

Unsure?  Confused?  Need help?  Call 111 – it’s free to call from landlines and mobile phones, and will give advice or direct you to the most appropriate service for you needs.


Review of Anticoagulation Monitoring Services (Warfarin)

How does this affect me?

Anticoagulants are medicines that help prevent blood clots. They’re given to people at a high risk of getting clots, to reduce their chances of developing serious conditions such as strokes and heart attacks.  Source: NHS Choices www.nhs.uk.

NHS South Tees Clinical Commissioning Group (CCG) is in the process of reviewing the current contract for anticoagulation monitoring services. The anticoagulation service is a community service which is responsible for the management of people who take oral anticoagulant drugs that require blood test monitoring and dosage adjustment

The service is currently provided by 41 practices in the South Tees area, and the CCG would like the views and experience of patients or carers, as the current contact is due to end on 31 March 2018.

It is important to note that patients will continue to access services as usual during the review, although there may be some changes to the way services are provided once the contracts are renewed. Any changes made in response to the findings from the review, will help the CCG provide a better service for patients.

The CCG would like to understand more about how the current anticoagulation services are working for patients and carers and whether they think the way they access anticoagulation services could be made easier.

As part of our review, we are asking for patients who currently use the service to complete a short survey. The answers you give are confidential, and you don’t have to give your contact details unless you want to be kept informed of the progress of the review.

Survey

There is a Freepost address at the end of the questionnaire. You do not need a stamp to return the questionnaire to us. The questionnaire can also be completed online at www.surveymonkey.co.uk/r/anticoagulationmonitoringservices. It can be made available in other languages and formats on request, using the contact details below.

The deadline for receipt of completed surveys is Friday 26 May 2017.

If you would like any further information, of if you need any help to complete this questionnaire, please contact the Communications and Engagement Team on 01642 745401 or by email at NECSU.engagement@nhs.net.


Important news about Marske Medical Practice

The CCG has made the difficult decision to close Marske Medical Practice. This is following four recent unsuccessful attempts at finding a provider for the service. The practice closed on 30 June 2017.

We are very disappointed to be in this position, but are left with little choice after no providers came forward to run the service.

Our priority now is to ensure that the patients registered at Marske Medical can access alternative primary health care services.

Nearby Practices

We can assure them that there are other practices as near as 0.3 miles away from Marske Medical Centre where they can register. A list of practices in a six mile radius is included in the letter to patients. Further details are also available at http://www.nhs.uk/Service-Search/GP/LocationSearch/4

To register with an alternative practice, patients should contact that practice and staff will advise on what to do.

We would like to apologise to those patients affected by the closure and any inconvenience that the closure will cause them. The CCG appreciates that this can be a distressing time for patients. We can assure them that they can continue to access high quality health care services by registering with a nearby practice.


Find out which pharmacies are open this Easter

Easter is fast approaching and NHS South Tees CCG is advising people where they can access health services over the bank holidays.

When your GP practice is closed, call 111 where you will be signposted to the most appropriate service.

New GP Extended Hours Centres

Our four new GP extended hours centres will be open throughout the Easter period, from 8am to 9.30pm.

They’re based at:

  • North Ormesby Health Village
  • Redcar Primary Care Hospital
  • One Life, Linthorpe and East Cleveland Hospital in Brotton

Make an Appointment

But remember, you CAN’T JUST WALK IN!!  You must make an appointment first by calling your GP practice or 111.

NHS 111

111 is free to call from landlines and mobile phones and is available 24 hours a day, 365 days a year.  Call 111 after 9.30pm when the GP extended hours centres are closed.

View pharmacy opening times for the Easter holidays.

What's pharmacies and GP practices are open this Easter?