In this area, you’ll find links to download and/or view our policies. The policies will ensure all patients, staff and general public have access to the detailed information and procedures for our local health service.
If you can’t find the policy you’re looking for please contact us.
The overall aims of this policy is to support a broadly based, transparent and supportive anti-fraud culture. The policy sets out the CCG’s responsibilities in terms of an integrated approach to fighting fraud including effective prevention, detection and investigation of fraud, bribery and corruption.
The policy is designed to outline the process for handling complaints generated by patients or their representatives and aims to set out clear guidelines for staff, managers and complainants about how complaints will be managed.
This policy relates to the processing of personal information and to the management of personal information about staff, patients/service users. The CCG is required by law to comply with the Data Protection Act 1998. To comply with the law staff or others who process personal information must ensure they follow the Data Protection Principles and the Caldicott Principles. The obligation to keep information confidential arises out of the common law duty of confidentiality, professional obligations and staff/third party contracts. The NHS code of Practice: Confidentiality provides guidance to the NHS and related organisations.
This policy is designed to ensure that the importance of data quality within the CCGs is disseminated to all staff. It will describe the meaning of data quality, who is responsible for its maintenance and how it can continue to improve in the future. Although this policy relates to patient/service user data and information, the principles included are applicable to any other data/information staff may encounter i.e. recording of minutes, etc.
This document sets out the CCGs’ approach to minimising the incidence of fire within its premises and the impact of fire on life safety, delivery of service, the environment and property.
This policy sets out CCG procedures to ensure the health, safety and welfare of its employees, clients, patients, students, contractors, visitors and members of the general public.
The Herbert Protocol is a national scheme adopted by Cleveland Police and other police services across the country.
It encourages carers, families, friends or neighbours, to hold information about the person with dementia that can help the police find them if they do go missing.
Find out more about the Herbert Protocol from Cleveland Police.
Fill in the document and keep in a safe place. Make sure the form can be easily located if the person it refers to goes missing. You may want to make several copies which can be kept safe by neighbours or relatives. If the person goes missing mention the HERBERT PROTOCOL to the call taker and give this form to the police officer attending.
This policy relates to all information and records held by or on behalf of the CCGs whether computerised, paper or any other permanent storage media, including photographic, video and voice recordings and is supported by appropriate procedures to assist staff in complying with the CCGs statutory obligations. This policy will be available on the internet in line with the Guide to Information.
This policy relates to information governance and information risk management as a vital asset, both in terms of the management of health and social care for individual patients/service users and the efficient management of services and resources. It plays a key part in governance, service planning and performance management. Information risk management is an essential component of information governance and is an integral part of good management practice.
This policy document sets out the detailed procedures, rules and standards governing information security that all users of the CCG’s information systems must comply with. This policy document states the CCG’s commitment to information security and sets out the CCG’s overall approach to managing information security.
This document outlines a policy for the effective management of Intellectual Property.
South Tees CCG is required to fulfil its legal duties under the Children Act 1989, Section 11 of the Children Act 2004, Working Together to Safeguard Children (2015) and statutory guidance on Promoting the Health and Well-being of Looked After Children 2015). This policy provides a framework to ensure appropriate actions are taken to manage allegations, regardless of whether they are made in connection to duties with the CCG or if they fall outside of this, such as in their private life or any other capacity.
Ensures that staff who are victims or perpetrators of domestic abuse are aware of the CCG’s role and responsibilities. It also provides information on the support that is available within the organisation as well as guidance to line managers when supporting staff who are affected by domestic abuse.
This policy sets out how as a commissioning organisation, the CCG will fulfil its duties and responsibilities effectively both within its own organisation and across the local health economy via its commissioning arrangements in relation to the Mental Capacity Act (MCA) 2005. It also includes reference to the Deprivation of Liberty Safeguards (DOLS), as commissioners must understand the implications of DOLS, and commissioned services must demonstrate as appropriate compliance with DOLS.
NHS South Tees Clinical Commissioning Group’s Response to the Requirements of the Modern Slavery Act 2015
This document sets out the CCGs’ approach to minimising the incidence of manual handling injuries within its premises and the impact of manual handling on health and well-being, delivery of service, the environment and property.
Friends Against Scams is a National Trading Standards Scams Team initiative.
Friends Against Scams aims to protect and prevent people from becoming victims of scams by empowering communities.
It has long been suspected that victims of scams, specifically the elderly and consumers made vulnerable by
their circumstances, experience deteriorating health, independence and loss of self-confidence.
This policy outlines the CCG’s commitment to fulfilling its obligations under the NHS Constitution in relation to choice in order to optimise patient experience when choosing their secondary care provider. The policy also sets out the commitment to provide choice through understanding patients’ needs, monitoring and analysing the market and strengthening existing relationships whilst developing new ones
This Policy sets out the corporate approach to developing policies. It applies to all staff involved in writing, reviewing, approving and implementing policies.
This policy outlines South Tees Commissioning Group (CCG) approach to supporting the Prevent agenda. Prevent is part of the Government’s Counter-Terrorism Strategy (2011) CONTEST, which is led by the Home Office. The health sector has a non-enforcement approach to Prevent and focuses on support for vulnerable individuals and healthcare organisations in helping stop them from becoming terrorists or supporting terrorism.
This document outlines the process to ensure that procurement activity relating to clinical health services complies with relevant legislation and Department of Health guidance. It provides guidance on when to use procurement, to outline key aspects of procurement and set out key considerations to take into account when undertaking a procurement process.
This policy sets out the principles of records management for the CCG. It provides a framework for the consistent and effective management of records that is standards based and fully integrated with other information governance initiatives within the CCG. Records management is necessary to support the business of the CCG and to meet its obligations in terms of legislation and national guidelines.
This strategy sets out the CCG approach to risk and the management of risk in fulfilment of its overall objectives. In addition, the adoption and embedding within the organisation of an effective risk management framework and processes will ensure that the reputation of the CCG is maintained and enhanced, and its resources are used effectively to ensure business success, continuing financial strength and to ensure continuous quality improvement in its operating model.
The policy aims to ensure all CCG staff are aware of their specific roles and responsibilities in relation to safeguarding adults and know how and when to raise a concern. It also outlines the role of the Named and Designated professionals. The policy is designed to take into account the principles identified within the Care Act Guidance 2014 and the “Safeguarding Vulnerable People in the Reformed NHS: Accountability and Assurance Framework 2013. As a commissioning organisation the CCG has an explicit responsibility to ensure provider compliance around adult safeguarding, this is clearly identified within the policy.
This policy outlines the responsibilities of the CCG in applying the Children’s Act Code of Practice, with regard to ensuring that as Commissioners of services, these responsibilities are also adopted by those that we commission services from.
This document outlines the CCG’s commitment to promoting and improving the security of its premises/assets and the safety of staff, patients and visitors to the CCG.
The purpose of this policy is to identify what is meant by a Serious Incident (SI) and to describe the processes for the reporting and management of an SI within the CCGs and agreed NHS commissioned services and services jointly commissioned by the CCGs and Local Authorities. This policy will also describe the role of the CCGs when an SI occurs across a number of organisations. This policy aims to ensure that the CCGs as Commissioners complies with current legislation as well as national guidance, NHS England and NPSA requirements with regard to accident/incident reporting generally, but in particular reporting, notifying, and investigating SIs.
This policy provides guidance to staff on social media/networking on the internet and the external use of other online tools such as blogs, discussion forums and interactive news sites. It is intended to help to protect the CCG and staff and advises staff of potential consequences of their behaviour and any content that they might post online whether acting independently or in their capacity as a representative of the CCG.
The purpose of this Plan is to ensure localised business continuity arrangements are in place which identify and maintain critical activities of the CCG during and after any interruption, restore them to full functionality and promote recovery as quickly as possible.
This policy sets out the standards of business conduct expected by the CCG and to ensure staff are aware of their responsibilities as well as the CCG’s responsibilities as a corporate body. This includes definitions of bribery and conflicts of interest and draws attention to the consequences of non-compliance with its requirements which may include disciplinary action and/or legal action.
This guide has been developed to assist clinicians answer questions in relation to individual funding requests (IFRs). At the end of this guide you will find quick links to qualifying criteria of individual policies contained within the Value Based Clinical Commissioning Treatment Policies document.
The aim of this policy document is to reduce the risks, so far as it is reasonably practicable, for staff. It applies to all employees of the CCG and in particular deals with the issue of violence, aggression and abuse against a member of its staff by a member of the public (i.e. patient, member of the patient’s family, member of the public etc.).