Right place, first time!

A new process aimed at getting patients seen in the right place, first time is being introduced across the CCG area from 1 November 2017. The Rapid Specialist Opinion (RSO) process will support GPs to access a specialist opinion to determine the most appropriate next steps in the patients care. Consultants and GPs with a specialist interest are looking closely at some hospital referrals to see whether patients require a hospital appointment, or whether their treatment can be delivered by their local GP practice, with specialist support.

This is consistent with the CCG’s responsibility to make the best use of resources and is in the best interest of patients for them to be seen in the right place first time, ensuring hospital appointments are used by those patients who really need them.

Read more at accessing care and treatment.

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