Safeguarding Adults

Safeguarding Adults

Safeguarding is everyone’s business. If you are concerned about a vulnerable adult who is being harmed or an adult who cannot protect themselves from harm, the following information may help you to decide if you need to contact us.

What is Safeguarding Adults?

Safeguarding is the multi-disciplinary work we do to minimise and manage risk to adults who may be vulnerable with the aim of:

  • prevention, empowerment and protection of adults.
  • the retention of independence, well being and choice.
  • the right to access a life free from abuse and neglect.

‘No Secrets 200’ sets out guidance on developing and implementing multi-agency policies and procedures to protect vulnerable adults from abuse.

Who is vulnerable to abuse and in what way?

Adults may be vulnerable because they are frail or have ill health, a learning or physical disability. They may be unable to take care of themselves against significant harm or exploitation.

Who is vulnerable to abuse is described in “Who decides”, Lord Chancellor’s Department (1997) & No Secrets (2000) as:

Is a person aged 18 years or over “who is or may be in need of community care services by reason of mental or other disability, age or illness; and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation”.

Types of abuse:

  • Physical: including hitting, shaking, biting, grabbing, withholding food or drink, force-feeding, wrongly administering medicine, unnecessary restraint, failing to provide physical care and aids to living.
  • Sexual: including sexual assault, rape, inappropriate touching/molesting, pressurising someone into sexual acts they don’t understand or feel powerless to refuse.
  • Emotional or psychological: including verbal abuse, shouting, swearing, threatening abandonment or harm, isolating, taking away privacy or other rights, bullying/intimidation, blaming, controlling or humiliation.
  • Financial or material: including withholding money or possessions, theft of money or property, fraud, intentionally mismanaging finances, borrowing money and not repaying.
  • Neglect: including withholding food, drink, heating and clothing, failing to provide access to health, social and educational services, ignoring physical care needs, exposing a person to unacceptable risk, or failing to ensure adequate supervision.
  • Discriminatory abuse: including slurs, harassment and maltreatment due to a person’s race, gender, disability, age, faith, culture or sexual orientation.
  • Institutional abuse: including the use of systems and routines which neglect a person receiving care. This can happen in any setting where formal care is provided.

What are the CCGs responsibilities in Safeguarding Adults?

CCGs are the major commissioners of local health services and are legally responsible for assuring themselves that the organisations from which they commission services have effective safeguarding arrangements in place – ’ Assurance & Accountability Framework: safeguarding Vulnerable People in the Reformed NHS (2013)’

They have to demonstrate that there are appropriate systems in place for discharging their responsibilities in respect of safeguarding adults, including:

  • Plans to train their staff in recognising and reporting safeguarding issues.
  • A clear line of accountability for safeguarding, properly reflected in the CCG governance arrangements.
  • Appropriate arrangements to co-operate with local authorities in the operation of Local Safeguarding Adults Boards.
  • Ensuring effective arrangements for information sharing.

 How does the CCG discharge its responsibilities to safeguard adults?

The CCG employs a Head of Quality and Safeguarding to provide safeguarding adult expertise to the CCG

The CCG is represented at Executive Level at Teeswide Safeguarding Vulnerable Adults Board and the Head of Quality also attends all local Adult Safeguarding Committees.

The Head of Quality and Safeguarding also:

  • Provides specialist advice and support across the health economy within Teesside.
  • Provides professional advice, expertise and guidance to inform effective commissioning arrangements.
  • Monitors adherence to statutory requirements, CQC and the commissioners specific quality standards relating to safeguarding adults across commissioned provider services

Attends Tees Wide Multi agency groups providing health expertise across the Tees area.

What should you do if you have concerns for the safety of an adult?

If you are concerned that an adult is at immediate risk of significant harm you should call the police – Dial 999.

If your concerns are not immediate but you believe a vulnerable adult may be at risk, you should contact the Social Care department in the area in which the adult lives. Below is a list of contact details of the Local Authority departments covering the South Tees CCG locality:

When calling the Local Authority be prepared to give as much information as you possibly can.

During working hours:

Tel: 01642 726004

First Contact

Contact Centre

Middlesbrough House,

50 Corporation Road, Middlesbrough



Emergency Duty Team

Tel: 08702 402994

During working hours:

Tel: 01642 771500

First Contact

Redcar & Cleveland Borough Council

Seafield House

Kirkleatham Street


TS10 1SP

Emergency Duty Team

Tel: 08702 402994

For further information please refer to:

Teeswide Safeguarding Adults Board:

Read the latest news from the Teeswide Safeguarding Adults Board

Please view South Tees CCG Safeguarding Policies.