Monthly Archives: December 2017

Keep well through the holiday period

As things are winding down at the CCG and many are preparing to spend time with families and friends, it is good to pause and think about those who are unwell or will become unwell  over the Christmas and New Year holiday period.

When your GP surgery is closed, please ring 111 (free from landlines and mobiles), where you will be taken through a triage process to tell you what you need to do and where you need to go. Please keep your medicine cabinets stocked with self care medicines – paracetamol, indigestion remedies, rehydration salts, (for upset tummy with diarrhoea) antihistamines, plasters , thermometer to look after yourself and your family. Your community pharmacy can advise on minor ailments. Keep warm, look out for those around you , especially during any colder weather and hopefully enjoy some relaxing times.

GP appointments available on evenings and weekends

Many common ailments, such as colds and flu or stomach upsets can be treated without you going to GPs or local hospitals. Pharmacists often provide the appropriate help or advice you need so you can enjoy your Christmas break with your family.

Help yourself

Take control of your health and make sure you have a fully stocked medicine cabinet to help you deal with any unexpected illness. Be prepared by checking our guide here:

Don’t forget there is the free NHS child health app gives easy to understand guidance on childhood illnesses. It can help you recognise when your child is unwell, and give advice on when and where to seek further treatment.

Child Health App – Google Play

Child Health App – Apple Store

Urgent healthcare appointments

Since 1 April 2017, 4 extended hours GP centres have been available for people living in the Middlesbrough and Redcar & Cleveland areas.  The centres provide appointments during the week from 6pm until 9.30pm, and on weekends and Bank Holidays (including the Christmas holidays) from 8am until 9.30pm when your GP practice is closed.  You can access appointments in the extended hours centres, which are based in North Ormesby, Redcar, Linthorpe and Brotton through your own GP practice.  Or if you own practice is closed, by calling 111 for free. 111 is available 24 hours a day, 365 days a year.  More information is available here.


Here is the list of which pharmacies are open over the festive period.


Tees respite services independent consultation report published

In September 2017, NHS South Tees Clinical Commissioning Group (CCG) and NHS Hartlepool and Stockton-on-Tees CCG (the CCGs) launched a 10-week formal public consultation on proposed changes to respite services for people with a learning disability, complex needs and/or autism.

Health based respite is currently provided to 90 people from the Tees area, and their families and carers, who currently access the service from Bankfields Court in Middlesbrough and Aysgarth in Stockton-on-Tees.

During the consultation, which closed on Friday 10 November, the CCGs engaged with people who currently access the services as well as their families and carers.

Four, wider public meetings were held in Middlesbrough, Redcar, Hartlepool and Stockton that were attended by a total of 78 people.

A specialist voluntary sector partner was commissioned to run 21, independently facilitated engagement sessions attended by 90 people, which included 51 people with learning disabilities and 37 family members and carers.

The CCGs also engaged with over 400 stakeholders, including the Tees Valley Overview and Scrutiny Committee, local MPs and councillors, Healthwatch and many others.

As the consultation progressed, key questions or issues were captured and responded to in a Frequently Asked Questions document.

In total, 141 completed surveys were received in response to the consultation. All of the feedback collated as part of the consultation has now been independently analysed and the independent report of the consultation is now available on the CCG websites.

The CCGs are keen that people have the opportunity to feedback on the report, to ensure it reflects the comments they provided as part of the consultation. There are a number of ways people can respond and these are detailed below:

Telephone: 0191 374 2795


Write to: Communications & Engagement Team, North of England Commissioning Support, John Snow House, Durham, DH1 3YG

Facebook: For those living in the Middlesbrough and Redcar and Cleveland area, search for ‘NHS South Tees Clinical Commissioning Group’. Search for ‘NHS Hartlepool and Stockton Clinical Commissioning Group if you live in the Hartlepool or Stockton areas.

Twitter: @SouthTeesCCG or @HaSTCCG

You can download the independent consultation report on the CCG websites – or Paper copies are available on request by calling 0191 374 2795. Please ensure your feedback is returned by Thursday 11 January 2018.

The report will also be shared with key stakeholders, such as the Tees Valley Joint Health Overview and Scrutiny Committee, local MPs, Healthwatch and local authorities.

The independent report, as well as feedback received about it will be used to help the CCGs make a decision on the future of respite services across Tees. A decision is expected to be made at a meeting of the CCGs’ Governing Bodies during the week commencing 29 January 2018. Members of the public will be welcome to attend this meeting and details will be published on the CCG websites once confirmed.

Ali Wilson, Chief Officer of NHS Hartlepool and Stockton-on-Tees CCG and Amanda Hume, Chief Officer of NHS South Tees CCG said in a joint statement: “We would like to thank everyone who took the time to get involved in the public consultation.

“We can assure everyone who completed a survey, attended one of our meetings or emailed us with their views that we will take all of that feedback into consideration when we make a decision on the future of respite services across Tees.”


Background information on the consultation is available at:

Important information about the closure of Resolution Health Centre

The CCG has made the difficult decision to close Resolution Health Centre in North Ormesby after being unable to secure a new provider for the service.

The CCG invited bids from providers in October 2017; however no bids were received. There is unfortunately little appetite for this type of contract with providers; therefore it is with regret, due to the outcome of the procurement, the CCG Primary Care Committee made the difficult decision to close Resolution Health Centre. The practice will close on 31 March 2018.

Dr Janet Walker, Chair of the CCG said “We are very disappointed to be in this position, but are left with little choice after no providers came forward to run the service.

“Our priority now is to ensure that the patients registered at Resolution Health Centre can access alternative primary health care services. Patients from Resolution Health Centre should’ve received a letter on Friday 1 December to explain the closure of the practice, and we can assure them that there are other practices across Middlesbrough where they can register, which may be closer to their home or work; as only 11% of patients registered at Resolution Health Centre live in North Ormesby. A list of practices are included in the letter to patients. Further details are also available at

“To register with an alternative practice, patients should contact that practice and staff will advise on what to do next.

“We would like to apologise to those patients affected by the closure and any inconvenience that the closure will cause them. We appreciate that this can be a distressing time for patients, but can assure them that they can continue to access high quality health care services by registering with a nearby practice.”


Resolution Health Centre is a GP practice in Middlesbrough which delivers essential, additional and enhanced services to circa 5600 patients. Services are delivered from Resolution Health Centre, North Ormesby Health Village, Middlesbrough.

The current service is being provided by South Tees Hospitals NHS Foundation Trust under a contract, which has been extended until 31 March 2018.

Be prepared for winter

With snow and ice outside it is a good time to think about being prepared for winter. Winter tummy upset viruses (norovirus) are around in the North East, as are other nasty flu like viruses. Protect yourselves by keeping warm, and keep a well-stocked medicines cabinet with paracetamol, or ibuprofen , rehydration salts to ease your symptoms if you are unlucky enough to become ill.

It is not too late to get yourself protected against flu by having a flu vaccination- remember all those over 65 years old will benefit from having the vaccination. It might not stop you catching flu but it will stop you being as poorly. You will also benefit if you are in an at risk group – so if you have heart disease, a chest (respiratory) disease, kidney disease, a long term neurological condition (e.g. MS), if you have a learning disability or are taking immunosuppressant medication (e.g. steroids) you need it too.

For some people, having the vaccinations helps prevent the spread to others – so please ensure your children or grandchildren aged 2-4 are encouraged to get the nasal vaccination to reduce the risk of them spreading it around. If you are a carer having the vaccination can benefit you and stop you giving it to those  you care for.  If you are wondering – yes, I have had mine!