Listening exercise on breast services launched

The NHS is launching a 12 week listening exercise to talk to people across Middlesbrough, Redcar and Cleveland about their experience of Breast Services at North Tees Hospital since the service moved their temporarily from James Cook Hospital in October 2015 due to an inability to recruit breast radiologists.

The engagement will last for 12 weeks starting Friday 1 November 2019 until Friday  7 February 2020.

Middlesbrough Health Scrutiny Panel  were concerned that their constituents were disadvantaged by the breast symptomatic service being located in Stockton-on-Tees and in 2017 requested that NHS South Tees Clinical Commissioning Group (CCG) engage with patients to obtain patients views of the service.

The  CCG carried out some patient engagement in 2017 and now wants to talk to patients who have accessed the service since 1 January 2018 to determine any impact there has been for patients in the Middlesbrough and Redcar & Cleveland areas.

Women or men with suspected breast cancer following an appointment with their GP are referred into the specialist breast service and offered a triple diagnostic assessment in one single hospital. The triple assessment involves a clinical examination, mammography and taking a sample of breast tissue.

The NHS is keen to build on previous patient engagement undertaken and understand how patients from the South Tees area are accessing breast symptomatic services, any barriers to service, what ‘good’ looks like to them in order that they can build a more detailed picture of the service and feed this into work ongoing across the region that is looking closely at the way breast services are organised.

The CCG is providing a range of opportunities to help people get involved to ensure we gather feedback concerning the impact of the change in 2015. These include, a patient survey going out to all patients who have accessed the service at North Tees Hospital since 1st January 2018, targeted focus groups, an online survey and wider public events.

The survey is available on the CCG website: and paper copies are also available by e-mailing

For further information visit the breast services patient engagement page.

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