In this area, you’ll find links to download and/or view our policies. The policies will ensure all patients, staff and general public have access to the detailed information and procedures for our local health service.

If you can’t find the policy you’re looking for please contact us.

Absence Management Policy

Adult Safeguarding Policy

Annual Leave Policy

Appraisal Policy

Bribery Act 2010

Business Continuity Plan

Career Break Policy

CO01 - Patient Services Access and Choice (2.1)


CO02 - Complaints policy

CO02 - Complaints policy








CO13 Healthcare Procurement Policy







CO19 - Standards of Business Conduct and Declarations of Interest Policy (5.1)










Commerical Sponsorship and Joint Working with the Pharmaceutical Industry Policy

Confidentiality and Data Protection Policy

Data Quality Policy

Equality and Diversity Policy

Fire Safety Policy

Further Education Policy

Harassment and Bullying Policy

Health and Safety Policy

Herbert Protocol

The Herbert Protocol is a national scheme adopted by Cleveland Police and other police services across the country.
It encourages carers, families, friends or neighbours, to hold information about the person with dementia that can help the police find them if they do go missing.

Herbert Protocol Cleveland Police

Find out more about the Herbert Protocol from Cleveland Police.

Herbert Protocol Missing Vulnerable Person Information

Fill in the document and keep in a safe place. Make sure the form can be easily located if the person it refers to goes missing. You may want to make several copies which can be kept safe by neighbours or relatives. If the person goes missing mention the HERBERT PROTOCOL to the call taker and give this form to the police officer attending.

HR03 Adoption Policy

HR06 Change Management Policy V2 July 2016

HR07 Disciplinary Policy

HR09 Flexible Working Policy V3 July 2016

HR11 Grievance Policy

HR12 Harassment and Bullying Policy

HR17 Maternity Policy - V3 October 2015

HR19 Other Leave Policy V3.0

HR22 Paternity Leave Policy - V3 July 2016

HR34 Travel and Expenses Policy - V2 July 2016

HR35 Raising Concerns (Whistleblowing) Policy V3

HR37 Incremental Pay Progression Framework Policy V2 July 2016

HR39 Shared Parental Leave policy- V1 July 2016







Incident Reporting and Management Policy

Incident Reporting and Management User Guide

Induction Policy

Information Access Policy

Information Governance and Information Risk Policy

Information Security Policy

Intellectual Property and Revenue Sharing Policy

Internet and Email Acceptable Usage Policy

Job Evaluation Policy

Managing Allegations Against Staff Policy

South Tees CCG is required to fulfil its legal duties under the Children Act 1989, Section 11 of the Children Act 2004, Working Together to Safeguard Children (2015) and statutory guidance on Promoting the Health and Well-being of Looked After Children 2015). This policy provides a framework to ensure appropriate actions are taken to manage allegations, regardless of whether they are made in connection to duties with the CCG or if they fall outside of this, such as in their private life or any other capacity.

Managing the impact of Domestic Abuse in the Workplace Policy

Ensures that staff who are victims or perpetrators of domestic abuse are aware of the CCG’s role and responsibilities. It also provides information on the support that is available within the organisation as well as guidance to line managers when supporting staff who are affected by domestic abuse.

Managing Work Performance Policy

Modern Slavery Statement 2019

Moving and Handling

National Trading Standards - Friends against Scams

Friends Against Scams is a National Trading Standards Scams Team initiative.

Friends Against Scams aims to protect and prevent people from becoming victims of scams by empowering communities.

National Trading Standards - Links between Scams and Health

It has long been suspected that victims of scams, specifically the elderly and consumers made vulnerable by
their circumstances, experience deteriorating health, independence and loss of self-confidence.

Parental Leave Policy

Policy for the development and approval of policies

This Policy sets out the corporate approach to developing policies. It applies to all staff involved in writing, reviewing, approving and implementing policies.

Procurement Policy

Professional Registration Policy

Public Contracts Regulations Thresholds

Records Management Policy

Recruiting Ex-Offenders Policy

Recruitment Retention Premia Policy

Recruitment Selection Policy

Redeployment Policy

Retirement Policy

Risk Management Strategy

This strategy sets out the CCG approach to risk and the management of risk in fulfilment of its overall objectives. In addition, the adoption and embedding within the organisation of an effective risk management framework and processes will ensure that the reputation of the CCG is maintained and enhanced, and its resources are used effectively to ensure business success, continuing financial strength and to ensure continuous quality improvement in its operating model.

Secondment Policy

Security Policy

This document outlines the CCG’s commitment to promoting and improving the security of its premises/assets and the safety of staff, patients and visitors to the CCG.

Serious Incidents (SIs) Management Policy

Social Media Policy

South Tees CCG Activity and Prioritisation May 2016

Standards of Business Conduct and Declarations of Interest Policy

Substance Misuse Policy

Temporary Promotion Policy

Training Development Policy

Value Based Clinical Commissioning Policy Crib Sheet

Value Based Commissioning Policy April 2019

Violence Aggression and Abuse Management Policy

The aim of this policy document is to reduce the risks, so far as it is reasonably practicable, for staff. It applies to all employees of the CCG and in particular deals with the issue of violence, aggression and abuse against a member of its staff by a member of the public (i.e. patient, member of the patient’s family, member of the public etc.).

Working Time Directive Policy