New Psychological Wellbeing and Therapy service on Teesside

From 1st April 2020 a new Psychological Wellbeing and Therapy service, including current talking therapy services (IAPT), will be provided by a new partnership of organisations.

This new service will be called IMPACT on Teesside and will replace the current NHS Any Qualified Provider Model, which is delivered by 5 different providers locally, with a single service provision.

It will also incorporate the Wellbeing and Outreach support currently provided through the Living Life services in South Tees (provided by Middlesbrough and Stockton Mind) and Mind Skills Recovery College in North Tees (provided by Hartlepool Mind).

The partnership delivering IMPACT on Teesside includes:

  • Alliance Psychological Services Limited
  • Middlesbrough and Stockton Mind
  • Insight Healthcare
  • TEWV NHS Foundation Trust.

The CCGs, the new IMPACT partnership and the outgoing providers will collaborate to undertake a seamless transition to the new service; and a joint transition plan has been robustly developed and is now being implemented to achieve this.

Please continue referring and encouraging self-referrals into the service in the usual way. All current providers will be continuing to book and deliver appointments as normal up to, throughout and beyond the transition period, and your patients/clients should experience no disruption at the point of service transfer.

Prior to transfer, all referred patients in treatment or waiting to be seen will receive a short letter to advise them of change in provider and transfer of their data if relevant to them. This is a necessary step to comply with GDPR legislation and allow anyone to ‘opt out’ if they so wish, although in practice this very rarely happens.

The IMPACT partnership and our mobilisation team are really looking forward to working with partner agencies across Tees in new ways and would very much like to meet as many GPs, practice managers and staff and other referrers as soon as possible. If you would like a visit or a telephone call then please let us know and this will be arranged for you.


Key contact address for all enquiries is:


Key contacts for the mobilisation team are;

  • Anne Drummond – Director, Alliance Psychological Services Limited
  • Stephanie Pederson – Mobilisation Project Manager, Alliance Psychological Services Limited
  • Emma Howitt – CEO, Middlesbrough and Stockton Mind
  • Liam Gilfellon – Director of Service Development and Programmes, Insight Healthcare
  • Deborah Wright – Locality Manager (Redcar & Cleveland AMH & Crisis Services Teesside), TEWV NHS Foundation Trust

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