STAR Scheme

During the winter months we all need to look after ourselves making sure we have a well-stocked medicine cupboard, asking your pharmacist for advice about minor symptoms and how to seek medical advice.

There is now another way you can access medical advice and that is through the STAR scheme. This stands for the South Tees Access and Response scheme. This scheme is operated by the 46 GP practices across South Tees and provides access to GP services between 6.30pm and 9.30 pm Monday to Friday and 8am to 8pm Saturday and Sunday.

 

You can access an appointment by phoning 111 as you would normally when your own surgery is closed when you have an urgent health problem. When you have gone through the 111 questions they will then offer you an appointment at STAR if this will meet your particular health need. There are two sites where the scheme operates, both of which allow access to your GP health records ,if you give your permission for this to be accessed. One hub in Linthorpe, Middlesbrough and one hub in Redcar at a GP surgery in the Primary Care Hospital. If you need to be seen they will give you an appointment time. If you turn up at the door you will be given an appointment time and this may involve a wait. It is therefore much better to ring 111, then you can arrive at the centre at your appointment time and have a shorter wait.

We hope that you remain well over the Christmas period and the only star you need to see is the one at the top of a Christmas tree.

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