On 23 January, NHS England is introducing a campaign to increase awareness of when to use NHS 111,
either by phone or online.
NHS 111 online uses the same clinical algorithms as the 111 phone service, taking you through questions
about your symptoms to receive tailored advice on what to do next and where to go. You can access NHS
111 online on a smartphone, tablet or computer – 24 hours a day, 7 days a week – and if needed you will be
connected to a nurse, emergency dentist or GP.
This new way to access NHS 111 provides you with another convenient way to get the right help or advice
when you need it. Whether over the phone or online, NHS 111 will ensure that you get the right care, from
the right person, as quickly as possible.
So, if you think you need urgent medical help, call NHS 111 or visit 111.nhs.uk. ‘Help Us Help You’ know
what to do.